Our new courtesy officer, Brad Lakey, just moved in and he is ready to report for duty! Just like we promised in our response to this year’s resident survey, we are going to give you more information about his role in the community. Now, before you go calling him up in the middle of the night with questions, please read over what his duties below are so you know what not to do in case of an emergency.
What Our Courtesy Officer Does
Officer Lakey’s job is simple: He is here as an after-hours courtesy officer to assist property management with keeping Bowman Pointe running smoothly seven days a week. His job duties include patrolling the community, addressing after-hours courtesy calls, and working with local law enforcement in the event any incidents occur.
What this means is that you will seem him walking around the pool, clubhouse, courtyards, parking lots, etc. at night or speak to him on the phone if you ever need help after hours.
One of his chief concerns during his patrols will be policing the parking lots and verifying that parked cars are in the correct spots. For instance, those fancy new hang tags that residents with covered parking spots have will be checked regularly. If any vehicle is parked in one of these spots without a hang tag, it will be issued a violation. If the violation is ignored, Officer Lakey can and will have the vehicle towed at the owner’s expense.
Resident Assistance Calls
Courtesy Officer Lakey will also be on-hand to address noise complaints, resident lock-outs, etc. If you have any of these issues, please call the courtesy officer line and leave him a message. He will call you right back to help you.
Additionally, Officer Lakey will be monitoring the property at night and identifying any suspicious activity or inoperative property amenities (like outdoor lighting or security gates). If you notice any suspicious activity during courtesy hours, please use our courtesy officer line to leave him a message. While he cannot apprehend a suspect, he can immediately contact local law enforcement. The only exception to this would be if you were in immediate danger and he needed to step in to protect your safety.
Any events that occur while he is on duty will be reported directly to our Community Director. This way, we can always know what is happening on the property and follow-up with you to make sure you are taken care of.
What Our Courtesy Officer Doesn’t Do
One big thing you need to know about our courtesy officer is just that…he is a courtesy officer. He is not a security officer.
What we mean by that is he cannot address domestic disturbances, burglaries, fires, floods, or other emergencies. If something like this happens to you, call 911 immediately before you ever call him.
Who Is Officer Brad Lakey?
Outside of his role as our courtesy officer, Brad Lakey has a full-time job as a patrol officer for the City of Little Rock. He is also a member of the Arkansas Army National Guard, and we so appreciate his service!
Other than that, he is just your average guy. If you see him walking around, feel free to say, “Hi,” and put a face to a name. We do ask, however, that you respect his privacy. He does live on-site, so please do not hunt him down at his apartment and invade his personal space! Whenever you need him, just call the after-hours line and he will answer.
If you have any other questions about the courtesy officer role here at Bowman Pointe, feel free to contact the front office and speak to a member of our staff.